This notice was last updated on the 25 May 2018.
Your privacy is important to wales.com and in line with the General Data Protection Regulations (GDPR) we have developed a Privacy Notice that covers why we collect and use your information. This privacy notice ensures that your personal data will be processed fairly and lawfully and in a transparent manner.
Please take a moment to familiarise yourself with our privacy practices.
1. Why we collect and process the data collected
The Welsh Government will be the Data Controller for the personal data you provide through the Contact Us Form on the site or by emailing direct using email@example.com. In line with our public task the data will be used to identify you and provide you with the most appropriate support from our service teams.
2. Who will have access to your data
The collected information will be accessible by the Welsh Government, and its system technical administrators who support the I.T. system.
Under data protection legislation, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
We do not pass on your details to any third party and our System technical administrators will not use your details in any way.
3. How long are your details kept
Your details will be retained on our systems in line with Welsh Government retention policy for up to 2 years as part of our ongoing training and quality reviews.
4. Your rights
Under the data protection legislation, you have the right to:
- access the personal data the Welsh Government holds on you;
- require us to rectify inaccuracies in that data;
- (in certain circumstances) object to or restrict processing;
- (in certain circumstances) your data to be ‘erased’;
- lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.
The contact details for the Information Commissioner’s Office are:
Telephone: 01625 545 745 or 0303 123 1113
For further information on your information rights you can contact the Data Protection Officer;
Email address: Data.ProtectionOfficer@gov.wales (link sends e-mail)
5. The Freedom of Information Act and your Information
The Freedom of Information Act 2000 and the Environmental Information Regulations 2004 allow the public to ask to see information held by public bodies, including the Welsh Government. The information you provide us may be the subject of a freedom of information request by another member of the public. If this happens, we would consult with you to seek your views before responding to such a request.
6. Changes to this policy
7. Other information collected on this website
Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
This site, from time to time, links to SurveyMonkey forms for data collection. This data is processed in the US and its handling satisfies the provisions of the Data Protection Act.
Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, this site uses YouTube cookies to embed videos in its pages and Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by the Welsh Government includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:
|Cookie||Name||Description & Purpose|
|_utma||Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to the site or to a certain page|
|_utmb||This works with _utmc to calculate the average length of time you spend on the site|
|_utmc||This works with _utmb to calculate when you close your browser|
|_utmz||This tells us how you reached the site (e.g. from another website or a search engine)|
|__atuvc||Used by the AddThis social sharing buttons|
|__atuvs||Used by the AddThis social sharing buttons|
Cookie control widget
|cookie_agreed||Stores your cookie control preference. This is always set.|